If you need assistance with any technical or usage issues please consult the COW2000 Online Help in the first instance. You should also check the FAQ's listed on this web site. In the event that you still need help then please send an email to our Technical Support department COW2000 support

If you require assistance, please include the following information in your original email query.

• Name of your Investment Club and contact phone no.
• Version of Microsoft Windows you are using, eg. Windows XP Professional
• Version of COW2000 you have installed, see Help | About
• Exact description of the problem or advice that you need
• Exact text of any error messages that have been displayed
• How long you have been using COW2000
• Any recent changes you have made to your computing environment, eg. installation of new printer or conversion to broadband